Effective Date: January 1, 2026
ZapGifts ("we," "us," or "our") operates the ZapGifts platform at zapgifts.com and zapgifts.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites or use our services.
Information We Collect
We collect information you provide directly to us, including: - Account registration details (name, email address, business name) - Billing and payment information (processed securely through third-party payment processors) - Transaction data related to gift card sales, redemptions, and order history - Communications you send to us (support requests, feedback) - Content you upload (logos, images, product descriptions)
We also automatically collect certain information when you use our platform: - Device and browser information (IP address, browser type, operating system) - Usage data (pages visited, features used, time spent on the platform) - Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to: - Provide, maintain, and improve the ZapGifts platform - Process gift card transactions and deliver digital gift cards to recipients - Send transactional emails (order confirmations, gift card delivery, account notifications) - Prevent fraud, detect abuse, and ensure platform security - Respond to your support requests and inquiries - Comply with legal obligations and enforce our Terms of Service
How We Share Your Information
We do not sell your personal information. We share information only in the following circumstances: - With payment processors (Stripe, Square, PayPal) to process transactions - With email service providers to deliver gift cards and notifications - With hosting and infrastructure providers necessary to operate the platform - When required by law, regulation, or legal process - To protect the rights, safety, or property of ZapGifts, our users, or the public
Data Retention
We retain your account data for as long as your account is active or as needed to provide services. Transaction records are retained as required for financial reporting and legal compliance. You may request deletion of your account data by contacting us at support@zapgifts.com.
Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), secure storage, and access controls. Payment information is handled exclusively by PCI-compliant payment processors and is never stored on our servers.
Your Rights
Depending on your jurisdiction, you may have the right to: - Access the personal data we hold about you - Request correction of inaccurate data - Request deletion of your data - Object to or restrict certain processing - Data portability
To exercise any of these rights, contact us at support@zapgifts.com.
Cookies
We use essential cookies required for the platform to function (authentication, session management). We do not use third-party advertising cookies. You can control cookie preferences through your browser settings.
Children's Privacy
ZapGifts is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the effective date. Your continued use of the platform after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at support@zapgifts.com or visit our Contact page.